New year, new technology.
Other the tail end of 2019 our tech team were working hard on some new software to revolutionise how we do things here at Phoenix Performers. Their primary focus was to improve the way we participate with the latest data law, GDPR and manage your data effectively. With this in minds they’ve developed ‘Wings’ our new membership management portal.
Wings revolutionises the way we do many different things but primarily it allows us to keep your data up to date.
The new features Wings introduces are:
- A new way for new members to register.
- A way for current members to update their information when ever something changes, e.g. New Emergency Contact Number
- A way for members to see when their membership expires and is due for renewal.
- Automatic Membership Renewals
- A way for members to see all the personal data we hold.
- A new way for members to few their uniform orders and get updates on the progress of the order.
With all of this in mind we’re changing the way we do certain things. Going forward memberships will only be able to be paid for through the website. This allows us to easily track who’s paid their membership and who hasn’t but also allows our members to set up auto-renewals so that they have the peace of mind that it has been processed.
Along with this Uniform orders will only be available through the website. Again, this allows you to keep an eye on your order progress.
By only using our new system, Wings, it allows us to effectively keep track of Membership and Uniform orders with out getting muddled up from where the order came from, or who’s paid, who hasn’t.
We’ve tried and tested our new system and we’re confident it works to the highest standards.
To support our members with the new software, a series of tutorial videos have been produced and published to help you understand how the system works. Alongside this all of our leaders have been trained on the system and training sessions will be available for parents and members to understand how the system works.
Help tutorials will be available from www.phoenixperformers.com/help towards the tail end of this week.
We hope you like the new system as much as us and we can’t wait for it to change the way we do things for the better!